Shipping Policy

    Last updated: 24 July 2026

    Where we ship

    We ship across India and to select international destinations. Every order is handmade fresh in our Mysuru kitchen and dispatched with care to preserve quality and freshness in transit.

    Processing time

    Orders are freshly prepared and typically dispatched within 1–2 business days of payment confirmation. During festive periods (e.g. Diwali, Ganesh Chaturthi), dispatch may take slightly longer due to high demand — we'll keep you posted over email/WhatsApp if there's any delay.

    Domestic shipping (India)

    • Delivered via Delhivery and DTDC Express, chosen automatically based on the fastest/most reliable option for your pincode.
    • Shipping cost and estimated delivery time are calculated live at checkout once you enter your pincode.
    • Free shipping on domestic prepaid orders above ₹1,500.
    • Typical delivery time is 3–7 business days from dispatch, depending on your location.

    International shipping

    • International orders are shipped via DHL Express.
    • Shipping cost is calculated at checkout based on destination country and order weight.
    • Typical delivery time is 5–10 business days from dispatch, depending on destination and customs clearance.
    • Any customs duties, import taxes, or levies charged by the destination country are the responsibility of the customer and are not included in our shipping charges.

    Order tracking

    Once your order ships, you'll receive a confirmation with tracking details over email and WhatsApp. You can also check your order status anytime on our Orders page.

    Delays & exceptions

    Delivery estimates are provided by our courier partners and are not guaranteed. Weather, regional disruptions, courier network delays, or incomplete/incorrect address details may extend delivery times beyond the original estimate. We are not liable for delays caused by our logistics partners or events outside our control.

    Damaged or lost shipments

    If your order arrives damaged, tampered with, or doesn't arrive at all, please contact us within 48 hours of the expected/actual delivery date with your order number and photos/video where applicable. We'll work with the courier and arrange a replacement or refund as appropriate — see our Terms of Service for details.

    Contact

    For any shipping questions, reach us at support@worldofmysorepak.com or WhatsApp +91 63648 95293.